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Resources
for Professional Development
BOOKS
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101 Ways to Improve Your
Communication Skills Instantly.
Jo Condrill & Bennie Bough.
Goalminds, Inc., 1998.
Includes tips that lead to better results in
communication skills, attitudes and behavior.
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Resolving Conflicts at Work:
A Complete Guide for Everyone on the Job.
Kenneth Cloke & Joan Goldsmith.
Wiley, John & Sons, 2001.
A guide to creating productive working
relationships to take the place of conflicts, Shows how to clear up
miscommunications, conflicts, and misunderstandings at work.
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Dealing with Difficult
People: How You Can Come out on Top in Personality Conflicts.
Charles J. Keating.
Paulist Press, 1984.
Explores theoretical and practical causes and contexts of conflicts
between people, as well as solutions for handling them.
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Coping with Difficult
Bosses: Dealing with the Ogres, Wafflers, Know-It-Alls, and Paranoids
That Run the Office.
Robert Barmson. DIANE Publishing Co., 1997.
Explains the bosses who are too controlling, too temperamental,
unpredictable, indecisive, or just plain annoying and provides advice how to
deal with these bosses.
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Please Understand Me II: Temperament Character
Intelligence
David Keirsey.
Prometheus Books, 1998.
Includes The Keirsey Four-Types Sorter, a new short questionnaire that
identifies one's basic temperament and explains each character.
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You Just Don't Understand:
Women and Men in Conversation.
Deborah Tannen.
Harper Trade, 2001.
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Focuses on the sense of frustration that men and women
feel when trying to communicate with members of the opposite sex.
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Genderspeak: Men, Women, and the Gentle Art of Verbal Self Defense.
Suzette Haden Elgin.
Wiley, John & Sons, 1993.
Helps readers understand what to do when communication breaks down
between the genders.
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Difficult Conversations: How to Discuss what Matters Most
Douglas F. Stone, Bruce Patton, & Sheila Heen.
Penguin USA, 2000
Step-by-step approach for how to handle difficult conversations with less
stress and more success.
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The 7 Habits of Highly
Effective People
Stephen R.
Covey. Simon & Schuster
Trade, 1990
Describes seven principles of life management with theories and
practical examples.
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Emotional Intelligence
Daniel Goleman.
Bantam Books, Inc., 1998.
Explains how the rational and emotional work together to shape
intelligence, using intriguing new information from neuroscience and
psychology of the brain.
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Learning-Style Inventory: Self Scoring
Inventory and Interpretation Booklet.
David Kolb. McBer & Company, 1985.
Another popular self-diagnostic and
descriptive of one's learning preferences.
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Theses and Dissertations: A Guide to
Planning, Research, and Writing.
Murray R. Thomas & Dale L.
Brubaker. Greenwood Publishing Group, Inc., 2000.
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Writing the Winning Dissertation : A
Step-By-Step Guide.
Allan A. Glatthorn. Corwin Press, 1998.
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WEBSITES
last
update: May 07, 2003
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